While working in-house for Growthops I have created and lead multiple onmi-channel advertising campaigns for Bupa. Creative included digital advertising, social, TV commercials, Online TV, POS banners and outdoor (billboards, superlites etc).
The challenge of working with Bupa is that their incredible success has resulted in their target market being 'everyone', so messaging needs to be simultaneously relevant to all demographics while also standing out among a very crowded market.
By making sure that every piece of messaging that gets produced aligns perfectly to Bupa's brand guidelines, ethos and principles; the creative content that gets produced is consistent, relatable, positive, friendly and emotive. This is achieved through dynamic templates and a design system which is all integrated into Google Web Designer and Google's Advertising systems e.g. DV360.
To narrow down the target market for each brand campaign I made use of user data analytics, targeting and retargeting to ensure the right audience is spoken to at the right time. The resulting sales numbers being produced from the various advertising and promotions I have produced have broken records and far exceeded expectations.
Google Web Designer
Customer Experience Tracking
Customer Engagement Metrics
A / B Testing
Human Centred Design
Customer and User Journeys